The University Health Center is staffed to provide patient appointments when classes are in session. During some breaks, the health center may be open for phone calls.
For Students Who Need to Miss Class or May Need Medical Assistance
If you need to inform UCM you will be out due to COVID-19, or if you want to know whether you need to seek medical assistance for potential COVID-19 symptoms or exposure, please complete the COVID Communication Form in your Medicat patient portal:
-- log in to Medicat using your MyCentral information;
-- when your patient portal opens click on COVID-19 at the top;
-- complete the COVID Communication Form;
-- when you complete the form you'll see instructions on how to proceed, based on your answers.
If you need to schedule an appointment for any reason at the University Health Center, please call us at 660-543-4770 x 1 rather than coming into the building to schedule. While students can always come into the clinic without calling first, calling to schedule your appointment will limit your exposure to germs and protect other students and staff.
At the time you schedule your appointment you will be asked about your recent travel, any known exposure to someone who has a confirmed COVID-19 case, as well as your symptoms. Any student who meets COVID-19 screening criteria will be asked to stay at home, and further instructions will be provided.
Click here for the most current information from the UCM Administration regarding the evolving coronavirus situation.
Local, State and National COVID-19 Resources
Our local public health authority, Johnson County Community Health Services, has a COVID-19 webpage with information and links.
JOCOMO Emergency Operations is a coordinated page for the dissemination of information from local agencies regarding emergency situations in our community.
The Missouri Department of Health and Senior Services has established a 24-hour COVID-19 Hotline: 877-435-8411. Their COVID-19 webpage has many helpful resources.
The U.S. Center for Disease Control and Prevention (CDC) has the most current and accurate information about COVID-19, including many resources about how to keep yourself, your loved ones, and your community as safe as possible.
The University Health Center (UHC) at the University of Central Missouri has a team of dedicated health care professionals available to address your needs. Whether you have an illness or injury or need a routine physical or immunization, we're here for you.
If you have ongoing health care needs, our staff can work with your primary care physician to provide lab work, blood pressure checks and other care. We also dispense medications (only those prescribed by UHC providers) and over the counter medications, and have a CLIA-certified lab and immunization clinic.
We are also a confidential resource regarding sexual assault, meaning you can discuss concerns regarding sexual assault with our clinical staff, and that information will not be shared without your permission. Visit this Title IX page for more information about your options.
In addition to providing medical services, the University Health Center promotes your well being through education, health promotion, and preventative health and medication counseling services.
Appointment hours differ from office hours, according to current staffing levels and student needs.
To receive important notices from the University Health Center, sign up for Textcaster.
Visit our Services page for more information about the services we provide.
All currently enrolled students are eligible to utilize services at the Health Center. You'll be asked to show your ID card at each visit. If you're either enrolled in summer classes, or continuously enrolled from spring to fall semesters, you can be seen at the Health Center during the summer months.
Please call 660-543-4770 and press 1 to schedule or change your appointment. The University Health Center accommodates patients with urgent care needs on an as needed basis. Note: Do not email the clinic to schedule or cancel appointments.
Like most health care providers, the UCM Health Center charges for office visits and other medical services we provide, such as laboratory work, medications, immunizations, splints, and miscellaneous supplies.
The charges for lab work or other ancillary services not covered by your insurance will be applied to your student account, or you may pay for them by cash, check, or credit/debit card at the health center.
If you no-show/no-call and make late cancellations (less than 24 hours notice) you'll be charged a $25 fee for standard appointments and a $40 fee for appointments that take longer (such as well woman and psychiatric medicine consultations). The fee will be charged to your student account.
Select plans are accepted with the following insurance companies: Aetna, ASPE, Blue Cross Blue Shield, Cerner, Cigna, Healthlink, Meritain Health, UMR, UnitedHealthcare, UnitedHealthcare StudentResources.
The University Health Center is not in-network with all plans associated with this list of companies. You will need to contact your insurance company to see if your plan is covered.
All fees (excluding medications) can be billed to your insurance company. Co-pays and payments for unbillable services will be collected at the time of service. If you have a non-accepted insurance plan, you'll be considered non-insured/self-pay; see below for information.
We are unable to bill Medicaid (aka Healthcare USA), Medicare, and TRICARE.
Any unpaid balance from the insurance claim will be applied to your student account.
UCM offers affordable health care for you and your eligible dependents through UnitedHealthCare Student Resources.
Highlights of the plan include:
To learn more about coverage and rates or to enroll in the insurance, login to MyCentral, select "Student" on the left side of the page, then "Health Services" and look for the "Health Insurance" section. Links in that section will redirect you to the UCM-specific UnitedHealthcare StudentResources plan. Note: you must be enrolled in at least 6 credit hours currently or in the fall to be eligible to enroll in the health insurance.
International students are required to have the UnitedHealthcare Student Resources health insurance unless a waiver is approved. More details about requesting a waiver are available through MyCentral. Click here to see a detailed plan summary for international students from UnitedHealthcare Student Resources.
Domestic students can click here to see a detailed plan summary.
Not able to log into into MyCentral? Contact the UCM Technology Support Center at 660-543-4357 or firstname.lastname@example.org.
If you have more specific questions about the insurance plan, contact UnitedHealthcare Customer Service at 1-877-944-6767 or email@example.com.
If you're non-insured (self pay) you'll be responsible for the full cost of the office visit, any laboratory, and any medications from the dispensary. The office visit charge is $25 for patients without insurance. All charges can be paid for by debit/credit card, cash, check, or student account.
If you have questions about fees for services, contact the UHC office at (660) 543-4770.
Our Immunization Clinic offers students routine immunizations, including those required for all enrolled students. Visit our Immunization Information page for a list of the required and optional immunizations/vaccines and tests available at the University Health Center, as well as instructions for submitting your immunization records. Please call the front office at 660-543-4770 for more information.
Visit the WMMC Express Care page for a handy guide to help you decide where to head after hours when you need medical care.
For emergency ambulance response to serious injuries or illnesses, call 911 from any campus phone. Public Safety will dispatch an officer to the scene and notify Johnson County ambulance to respond. You can also call 911 from your cell phone.
Western Missouri Medical Center, 403 Burkarth Road in Warrensburg, provides 24/7 emergency care. Call (660) 747-2500 for more information.
The University Health Center sees urgent, non-life-threatening cases on a priority basis during business hours.
The University Health Center administrative office is open during limited hours during semester breaks and is closed for all university-recognized holidays. Patient care is only provided when classes are in session. For more information, call 660-543-4770.
Note: In order to use the University Health Center during the summer, you must be enrolled in summer or fall semester classes at UCM.
You can access your patient portal by logging into MyCentral and clicking on Student, then Health Services, then Medicat.
Within the patient portal you can enter and upload your insurance information and immunization documentation, view secure messages from the University Health Center staff, review patient education items, and see your statements.
Statements are created every time you are seen at the University Health Center or purchase something from our Medication Clinic. Statements will be updated within 2-3 business days, and will show the progress of your charges, including if charges have been filed to insurance, and what payments are on file.
If you have charges from your student account, the charges, the statements, and your Explanation of Benefits (EOB) from your insurance company should match.
This Privacy Statement notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
1. The ways in which protected health information is used in the normal course of providing health care at the University Health Center (UHC): UHC may use or disclose your protected health information (PHI), for treatment, payment, and health care operations purposes. To help clarify these terms, here are some definitions:
- Treatment is when we provide, coordinate or manage your health care and other services related to your health care. An example of treatment would be when the UHC clinical staff consults with one another or with a health care provider outside of the University Health Center, such as your family physician, to decide on a plan of care for you. The pharmacy staff may need to use protected health information in order to consult with the provider(s) and his/her staff for clarification or consultation, or when transferring a prescription to another pharmacy at your request. The laboratory staff may need to use protected health information in order to consult with the ordering provider and his/her staff for clarification or consultation.
- Payment is when we obtain reimbursement for your healthcare. Examples of payment are when we disclose your PHI to your health insurer to obtain reimbursement for your health care or to determine eligibility or coverage. Charges posted to your university account do not contain protected health information.
- Health Care Operations are activities that relate to the performance and operation of UHC. Examples of health care operations are quality assessment and improvement activities, business-related matters such as audits and administrative services, and case management and care coordination.
With few exceptions, protected health information cannot be released to any member of your family, nor can it be released to university administration, faculty or staff outside of the University Health Center without your explicit consent. See Section 3 for those instances in which neither your consent nor authorization is required to release information.
If you request that the University Health Center mail, fax or otherwise send specific protected health information to another health care provider, you will be asked to sign a release of information consent form, which will be maintained in your health record. The University Health Center will provide (or send) a copy of your immunization record to an employer, educational institution or others as designated by you, per your telephone request. All other requests for information will require your written consent as noted above.
2. Uses and Disclosures Requiring Authorization
UHC may use or disclose PHI for purposes outside of treatment, payment, or health care operations when your appropriate authorization is obtained. An " authorization" is written permission for specific disclosures. In those instances when we are asked for information for purposes outside of treatment, payment or health care operations, UHC will obtain an authorization from you before releasing this information.
You may revoke all such authorizations of PHI at any time, provided each revocation is in writing. You may not revoke an authorization to the extent that (1) UHC has relied on that authorization; or (2) if the authorization was obtained as a condition of obtaining insurance coverage, law provides the insurer the right to contest the claim under the policy.
3. Uses and Disclosures with Neither Consent nor Authorization
UHC may use or disclose PHI without your consent or authorization in the following circumstances. UHC will use or disclose the minimum information necessary to serve these purposes and only when it is essential to do so.
"Eligible adult" means any person 60 years of age or older, or an adult with a handicap (substantially limiting mental or physical impairment) between the ages of 18 and 59 who is unable to protect his or her own interests or adequately perform or obtain services which are necessary to meet his or her essential human needs.
4. Your Rights and Our Duties
If you are concerned that UHC has violated your privacy rights, or you disagree with a decision UHC made about access to your records, you may contact Amy Kiger, Director of Campus Community Health, at 660-543-4772.
You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services. The person listed above can provide you with the appropriate address upon request.
This notice will go into effect on April 14, 2003.
UHC reserves the right to change the terms of this notice and to make the new notice provisions effective for all PHI that we maintain.
|Dr. Glover is the health center's Medical Director/collaborating physician.|
Crissy is a Family Nurse Practitioner.
|Dr. Webb is a Nurse Practitioner/Doctor of Nursing Practice, and is also Chair of the UCM School of Nursing. She works at the health center once a month seeing patients and assists with international student screenings.|
Jean is a Doctor of Nursing Practice and Coordinator of the UCM Nurse Practitioner program. She works at the health center twice a month seeing patients and assists with international student screenings.
|Taylor is a full time Nurse Practitioner, working during the Fall and Spring semesters.|
Kris is a Mental Health Psychiatric Nurse Practitioner and assists students with mental health needs, including diagnosis and evaluation for potential medication use.
|Amanda is the health center's Clinical Care Coordinator, supervising the LPNs and providing patient care.|
|Teresa is the health center's Public Health Nurse, managing most of the immunizations and tuberculosis screenings.|
|Sam fills prescriptions and can answer questions about free condoms and dental dams.|
|Neil draws blood for tests, and runs tests such as urinalysis.|
|Meg provides patient care.|
|Heidi provides patient care.|
|Rhonda provides administrative support to health center staff, including insurance management, paying bills, and maintaining electronic medical records.|
|As our primary front office staff, Debbie is the person you will most likely talk to when you call to make an appointment or ask for immunization records.|
|Klista processes insurance and student bills.|
The University Health Center at the University of Central Missouri is dedicated to providing high-quality health care for UCM students.